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What is Help Scout?
Help Scout is a help desk software company headquartered in Boston, Massachusetts. It was not formerly known as Brightwurks.
What can you do with Help Scout?
You can primarily use Help Scout for customer support, help desk management, and improving customer experience through features like shared inboxes, knowledge base, and reporting tools.
When was Help Scout founded?
2011
Where is Help Scout located?
Boston, United States
How many employees does Help Scout have?
51-200
What is Help Scout's annual revenue?
$10M-$50M
What is Help Scout's business model?
B2B, B2C
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