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What is Directly?
Directly is an expert intelligence platform that automates customer support by reducing contact volume and enhancing customer experience (CX) across digital messaging channels.
What can you do with Directly?
You can primarily use Directly for customer support automation, including Live Chat, Chatbots, and community-driven support solutions.
When was Directly founded?
2011
Where is Directly located?
San Francisco, United States
How many employees does Directly have?
51-200
What is Directly's annual revenue?
$10M-$50M
What is Directly's business model?
B2B
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